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What Is Reseller Hosting?

The cPanel reseller web hosting mode of operating functions by chopping cPanel-based web hosting server(s) into predefined reseller hosting packages, which are then promoted as individual reseller plans. Every single cPanel-based reseller web site hosting package is administered by the WebHost Manager (WHM) admin GUI. WebHost Manager is the location where the reseller sets up the shared hosting plans promoted on behalf of his own trademark. Here are the typical procedures an ordinary cPanel web site hosting reseller has to pass through:

1. Pick a billing/invoicing gateway

So as to collect money from their clients, the resellers need to add a billing software system connected with the cPanel/WHM module. The most famous billing solutions for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Create a merchant account

A merchant account for credit/debit card payments is required. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some type of a payment gateway (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller could not collect any credit/debit card payments from his web site hosting customers. This merchant account needs to be created inside the preferred invoice system by the keen reseller.

3. Open a domain reseller account

If you are about to offer domain registration and transfer services to your clients, you need to create a domain name reseller account with a given domain registrar and to connect it inside the invoice software platform.

4. Set up the shared webspace hosting accounts

The cPanel reseller web site hosting business operating model permits the reseller to offer shared website hosting plans only. Availing of the WHM user interface, the wholesale web page hosting reserves have to be cut into smaller packages.

5. Set the price tags for the shared site hosting packages

Now is the time for the reseller to select the prices for the promoted shared web page hosting plans. While accomplishing this, it's good to pay good heed to the circumstance that inside the payment software system (which is separate from cPanel and WebHost Manager, i.e. a third login location for the reseller so far and 2nd for the customers) the clients will be able to inspect their invoices (due or paid) and the earlier payments made, i.e. this is the Billing Manager for the devoted cPanel hosting customers as well. cPanel has almost one hundred and fifty sections inside (the client must learn quickly), but does not have any Billing or Invoice Manager. Can you believe that?

6. Select the price tags for the domain names

The user interface provided by cPanel also does not support quite essential domain operations, such as registrations, transfers, renewals, parking, DNS registrations, Domain Name System record changes, etc. So, this invoice processor is also offering a place for the ardent cPanel web site hosting customers where they can perform some (yet, not all) of the aforestated important domain administration and handling operations. So, now is the time for the reseller to select which top-level domain names (TLDs) will be promoted and to choose their corresponding registration, transfer and renewal prices.

7. Include a trouble ticket platform

Another thing that is not present in the client interface provided by cPanel is a technical support section (a customer support system). On the basis of the billing gateway the reseller has selected already, a technical support system is either available or not. If it is not present, the reseller has to find a ticket system and to install it somewhere. Somehow the shared web hosting customers should be aware of its presence.

8. Link the order wizard with the web site

At last, now is the time for the reseller hosting website itself. There the shared webspace hosting plans and domain names can be purchased by the potential clients. The whole site must perform in perfect coordination with the billing software. This suggests, within the site, the order wizards and the order pages have to be linked appropriately.

Let's summarize the login places present with the cPanel web hosting reseller packages. There are minimum 2 and maximum four locations to log in to, which can be quite disconcerting for the resellers and particularly for the customers.

For the reseller the login places are:

(1) cPanel (for the reseller website); (2) WebHost Manager; (3) the billing gateway; (4) the technical support platform (this is if the invoice processor does not already contain it - some do, others don't).

Login locations for the enthusiastic cPanel website hosting customers:

(1) cPanel; (2) the billing software platform; (3) possibly the customer support platform.


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